All Systems Operational

Uptime over the past 90 days. View historical uptime.
Concierge Operational
90 days ago
100.0 % uptime
Today
Billing Operational
90 days ago
100.0 % uptime
Today
Portals Operational
90 days ago
100.0 % uptime
Today
Data Hub Operational
90 days ago
100.0 % uptime
Today
Mobile App Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 23, 2025

No incidents reported today.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025
Concierge Phone System Fully Operational
Resolved - AWS has resolved the system outage. All of our phone systems are back to full service.
Oct 20, 21:00 UTC
Concierge Phone System - AWS issues are being resolved
Resolved - AWS issues are somewhat resolved. The concierge call center is taking calls, but there are intermittent issues.
Oct 20, 16:00 UTC
Degraded Concierge Servicer due to AWS Outage
Resolved - The Concierge call center is experiencing issues with inbound calling due to the national AWS outage. Clients can submit requests via email. We will update this page once we have additional information.
Oct 20, 12:30 UTC
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.

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